Privacy Notice

In accordance with the provisions of the Law for the Protection of Personal Data in Possession of Individuals, THE SMILE CLINIC AND LAB makes available the following privacy notice.

THE SMILE CLINIC AND LAB, is responsible for the use and protection of your personal data, in this sense and in compliance with the legal obligations established in the Federal Law on Protection of Personal Data Held by Private Parties, through this instrument informs the owners of the personal data, the information that is collected from them and the purposes that will be given to such information.

In addition to the above, we inform you the address of THE SMILE CLINIC AND LAB, is Ramón Villa #282 C.P. 83552 Puerto Peñasco, Sonora.

The personal information that we collect from you will be used to provide dental medical services, which is necessary to establish our relationship with you, as well as to attend the services and/or orders that you request.

To carry out the purposes described in this privacy notice, we will use the following personal data: Name, Address, Phone and Email.

Your personal data will not be shared with any authority, company, organization or person other than us and will be used exclusively for the purposes indicated.

You have at all times the right to know what personal information we have about you, what we use it for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); likewise, you have the right to have your information removed from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes. These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request in writing, by sending us a letter or request in free format to the following address: Ramón Villa #282 C.P. 83552 Puerto Peñasco, Sonora.

The above will also serve to know the procedure and requirements for the exercise of ARCO rights.

The response to the request will be given within 15 business days after it is received, and will be communicated to you through a personal letter. Your request must contain:

  • The holder's name and address or any other means to receive notifications;
  • The documents proving the identity of the holder, and if applicable, the personality and identity of its representative; if possible, the responsible area that treats the personal data;
  • The clear and precise description of the personal data with respect to which the exercise of any of the ARCO rights is sought, except in the case of the right of access;
  • The description of the ARCO right to be exercised, or what the holder is requesting; and
  • Any other element or document that facilitates the location of the personal data, if applicable.

The contact details of the person or department in charge of personal data processing ARCO rights requests, are the following:

  1. Person in charge: Félix Miguel Rincón Padilla
  2. Address: Ramón Villa #282 C.P. 83552 Puerto Peñasco, Sonora.
  3. Telephone: 6383831181

At any time you may revoke your consent for the use of your personal data. Likewise, you may revoke the consent that, if applicable, you have given us for the processing of your personal data.

In case of requesting the rectification, you must additionally indicate the modifications to be made and provide the necessary official documentation to support your request. In the right of cancellation, you must state the reasons for the deletion. And in the right of opposition, you must state the reasons that justify the end of the processing of personal data and the damage or harm it would cause, or, if the opposition is partial, you must indicate the specific purposes with which you do not agree, provided that it is not a mandatory requirement.

In case of making any changes to the Privacy Notice, you will be informed via email or through the portal: https://thesmileclinicandlab.com/